In a new study, I recruited a larger group of participants and studied interactions from more forms of technology. A total of 250 people recorded their social interactions and number of interactions with a lie over seven days, across face-to-face communication, social media, the phone, texting, video chat and email.
As in Hancock’s study, people told the most lies per social interaction over media that were synchronous and recordless and when communicators were distant: over the phone or on video chat. They told the fewest lies per social interaction via email. Interestingly, though, the differences across the forms of communication were small. Differences among participants – how much people varied in their lying tendencies – were more predictive of deception rates than differences among media.
Despite changes in the way people communicate over the past two decades – along with ways the COVID-19 pandemic changed how people socialize – people seem to lie systematically and in alignment with the feature-based model.
There are several possible explanations for these results, though more work is needed to understand exactly why different media lead to different lying rates. It’s possible that certain media are better facilitators of deception than others. Some media – the phone, video chat – might make deception feel easier or less costly to a social relationship if caught.
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