Conway has not given a television interview since early last week. On that Monday, she claimed that former National Security Adviser Michael Flynn had the president’s “full confidence.” Hours later, Flynn resigned.

The following day, Conway claimed Flynn had offered to resign, even though White House Press Secretary Sean Spicer said Trump had asked Flynn for his resignation.

She has not given a television interview since then.

Those statements, which came amid existing public scrutiny over Conway’s credibility, led the president and his top advisers to conclude that her appearances were doing more harm than good for the administration, the sources said.

She was “off message,” a White House source said.