restaurants
Jun 2018

The tipping wars come to DC

Jazz Shaw Jun 17, 2018 5:01 PM

Yeah, the government should be able to fix this in no time

May 2018

Robotic restaurant servers are already here

Jazz Shaw May 27, 2018 8:01 PM

Penny the robot. She never takes a break or asks for benefits.

The NYC “minimum wage bomb”

Jazz Shaw May 05, 2018 5:31 PM

The 5% surcharge solution

Mar 2018

A new ruling which, as usual, satisfies almost nobody

Feb 2018

Micromanaging the restaurant industry to death

Sep 2017

Order up

Jun 2017

Start spreading the news…

Apr 2017

Reservations go up by roughly 50%

Mar 2017

Latest dining fad — labor-cost surcharges

Ed Morrissey Mar 11, 2017 2:31 PM

Transparency.

Feb 2017

That’s not how any of this works

Jun 2016

Yanking out the ladder to success

May 2016

Here’s a tip: Don’t do that

Your customers have a bone to pick with you

Mar 2016

“We will try to re-engineer the labor force”

Aug 2015

Tipping reaches a tipping point

Jazz Shaw Aug 24, 2015 5:21 PM

Keep the change

Jul 2015

Discipline. Who’d have thought that would work?

Jul 2013

Incentives (and disincentives) matter.

Mar 2013

Surprised?