Feel-Good Friday: Grubhub Edition

(AP Photo/Mark Lennihan, File)

A Michigan man will think twice before handing over his cell phone to his six-year-old son. The boy racked up a $1,000 bill last weekend as he ordered food from several restaurants.

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It was approaching his bedtime when he asked his father for his phone to play a game before bed. His father had ordered food from Grubhub as the boy’s mother, Kristin, went out to see a movie. Just the dad and son were home. Imagine the dad’s surprise when he began to see a string of unexpected food deliveries arrive at the door.

The food piled up quickly at the Detroit-area home on Saturday night. Keith Stonehouse said that his son, Mason, used his Grubhub account to order food before bed instead of playing a game. Mason’s mom said her son is very intelligent for a six-year-old. Keith, she said, must have left the app open after ordering food that evening. The boy is smart enough to know he was doing something naughty because she said he hid in the basement while ordering all that food.

Mason is quite a foodie for a young boy. He ordered a virtual smorgasbord of food.

The food started coming to the Chesterfield Township family’s home near Detroit around 9 pm- and the parade of pizzas, chili cheese fries, and chicken pita wraps continued into the night.

It started with some shrimp from Happy’s as an appetizer, a few chicken sandwiches from Shawarma Yes, and for dessert, ice cream from Leo’s which just happened to be dad’s favorite. Mason also ordered a slew of other delicacies including jumbo shrimp, salads, shawarma, sandwiches, and other foods.

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When Keith realized what was happening, he looked at his phone and found the following message: ‘Chase fraud alert: $439 for pizzas.” Keith tried to call the restaurants to cancel the orders but they told him he had to contact Grubhub. Mason was a generous tipper – a 25% tip was included on each restaurant order.

Keith and Kristin spoke with Mason the next day and told him what he did is like stealing. To clear up any confusion Mason had, they opened his piggy bank and took the $115 he received in November for his birthday. They told him it would go to replenish their account.

Grubhub heard Mason’s story and by Thursday they reached out to the family and offered them a $1,000 gift card. Grubhub is considering using the family in an online promotional campaign, Kristin said.

So, it all ended well. The father had the credit available for Mason to order all that food, which wasn’t good. But, the company essentially reimbursed Keith with a $1,000 gift card. And, the family may be able to cash in if they are part of an online ad campaign. What a world.

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Jazz Shaw 7:20 PM | March 18, 2024
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