By Tuesday morning, the residents of Colorado City, Tex., were getting anxious. More than 24 hours had passed since a deadly Arctic blast knocked out power across the state, leaving them without heat or electricity in below-freezing temperatures. To make matters worse, many also lacked running water, forcing them to haul in heavy buckets of snow each time they needed to flush their toilets.

Residents turned to a community Facebook group to ask whether the small town planned to open warming shelters, while others wondered if firefighters could do their job without water. But when Colorado City’s mayor chimed in, it was to deliver a less-than-comforting message: The local government had no responsibility to help out its citizens, and only the tough would survive.

“No one owes you or your family anything,” Tim Boyd wrote on Tuesday in a now-deleted Facebook post, according to KTXS and KTAB. “I’m sick and tired of people looking for a damn handout!”