After two hours in the biting wind, the wooden door swung open and a woman in a lab coat shouted out the message Dagadaeva had prayed she wouldn’t hear again: They were out of stock.

“My son’s life depends on this,” she said somberly as she stepped away from the line. Her tears welled up.

As war continues to rage across Ukraine, it is disrupting the flow of crucial drugs and medical supplies. When curfews are lifted each morning, residents of cities nationwide rush to queue at pharmacies in hopes they’ll find what they need.

On Telegram groups, volunteers help contact pharmacies for those who are unable to line up themselves. But with pharmacy workers already stretched thin, databases of available drugs are not always up to date. Some Ukrainians, like Dagadaeva, are struggling to find subsidized supplies, including insulin at an affordable price. They cannot afford to purchase small amounts out of pocket.