Biden's rapid testing website hits speed bumps for some apartment residents

Some residents in multi-unit dwellings tried to register to have tests delivered but received error messages saying tests already had been ordered for their address. An administration official said the problem was not widespread and that orders are being prioritized for people in areas facing disproportionate Covid-19 cases and deaths — the first 20 percent of test orders processed will be for people in vulnerable ZIP codes.

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“This will help ensure those most in need of the tests are receiving them as quickly as possible,” said the official, who was granted anonymity to speak freely about the site.

The U.S. Postal Service said the issue stems from buildings not being registered as multi-unit complexes and affected only a “small percentage of orders.”

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