Why is social media a hellhole?

But online garbage (whether political and scientific misinformation or racist memes) is also created because there’s an audience for it. The internet, after all, is populated by people—billions of them. Their thoughts and impulses and diatribes are grist for the algorithmic content mills. When we talk about engagement, we are talking about them. They—or rather, we—are the ones clicking. We are often the ones telling the platforms, “More of this, please.”

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This is a disquieting realization. As the author Richard Seymour writes in his book The Twittering Machine, if social media “confronts us with a string of calamities—addiction, depression, ‘fake news,’ trolls, online mobs, alt-right subcultures—it is only exploiting and magnifying problems that are already socially pervasive.” He goes on, “If we’ve found ourselves addicted to social media, in spite or because of its frequent nastiness … then there is something in us that’s waiting to be addicted.”

Misery, famously, loves company—and, however shallow, social media provides that in droves. It’s worth asking: What if the internet so frequently feels miserable, and makes those of us posting and reacting feel miserable, because so many people are miserable in the first place? What if we all absorb that misery at scale online and, sometimes unwittingly, inflict it on one another?

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