Frances Haugen: And one of the consequences of how Facebook is picking out that content today is it is — optimizing for content that gets engagement, or reaction. But its own research is showing that content that is hateful, that is divisive, that is polarizing, it’s easier to inspire people to anger than it is to other emotions.
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Scott Pelley: Misinformation, angry content– is enticing to people and keep–
Frances Haugen: Very enticing.
Scott Pelley:–keeps them on the platform.
Frances Haugen: Yes. Facebook has realized that if they change the algorithm to be safer, people will spend less time on the site, they’ll click on less ads, they’ll make less money.
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