“He did not give me a clear reason for the refusal,” Hall wrote. “He just kept asking, loudly and in front of other CVS staff and customers, why I was given the prescriptions.”

Hall wrote that she was “embarrassed and distressed” and almost started crying in the middle of the store.

“When I asked for my doctor’s prescription note, the pharmacist refused to give it back, so I was not even able to take it to another pharmacy to have my prescription filled,” Hall wrote. “I left the store feeling mortified.”