They went to a cargo facility to pick up 10-year-old Irgo, a German shepherd, but were instead given a Great Dane.

“At this point, all I can do is be hopeful that my dog is going to return safely,” Swindle said. “I don’t know what else to do at this point. I can’t cry anymore. I’ve cried too much.”

Swindle, of Wichita, Kansas, learned Irgo had been put on a flight to Japan, where the Great Dane was supposed to go.