“A nurse taking care of hospice patients over the past year had been diverting vials of morphine,” said Valerie Riviello, a 28-year veteran nurse at the Albany Stratton VA Medical Center in Albany, New York. “Those patients that were dying in hospice were not getting their intended pain medication.”
Management became aware of the recurring theft without reporting it to higher levels of governance within the VA system, said Riviello, a Florence Nightingale Award winner for nursing.
The nurse detailed visible abuse of a machine that dispenses medication. Hospital staff need to punch in a code to get medicine from the machine. Vials of morphine were being replaced with other ingredients, including saline and water. Records continued to show the accurate number of withdrawals from the machine, but morphine was not getting to the patients. The abuse was not noticed by management for about a year, according to Riviello.
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