With this in mind, one almost feels sympathetic toward the administration’s crack team of liars. By now, they must be realizing that they have been given an impossible mission: to argue simultaneously that 20 million people’s visiting a website is worthy of our awe and admiration and that 15 million living, breathing rebuttals to the president’s incessant “if you like your health-care plan, you will be able to keep your health-care plan” promise are but an insignificant rounding error.
This will prove to be an almost impossible feat. Even if the sign-up numbers have improved dramatically by mid November, the deadline by which the White House has promised to finally divulge them, they will almost certainly be dwarfed by the numbers of those who have lost their insurance. Fear of such comparisons explains the administration’s reticence. Healthcare.gov may have experienced “massive demand” in its first few hours, but it has evidently failed to convert that demand into hard sales. The president claims that, on its first day, the site had 4.7 million unique visits; a leaked memo, meanwhile, shows that only six people signed up. Providing that the White House is telling the truth, Obama’s “really good product” thus achieved a visit-to-sign-up ratio of just 1:783,333. By way of contrast, direct mail — almost universally loathed — has a conversion rate of around one in 25, which means that the Smartest President Ever’s signature law is running around 31,000 times behind unsolicited copies of the Sears catalogue.
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