An insurance industry expert who requested anonymity pushed back against these accounts, saying the flawed data occurrences were not isolated by any stretch of the imagination.

In addition, Robert Laszewski, a health care consultant who has been in close contact with insurance executives, told the Examiner that he was astounded by the claims of CGI and CMS.

“That’s incredible,” he wrote. “The error rate is 50% on enrollments coming through and the carriers can’t go to automated processing until the error rate gets below 5%–really below 1%…I cannot believe CGI is saying there isn’t a problem.”

Bataille also claimed concerning the errors that “we have been told that it is getting better.”

But the industry expert who spoke to the Examiner said there has been no real improvement since last week.