“There are ways to do this. There are tried and proven ways to deal with difficult negotiations,” said William Ury, who helped found Harvard’s Project on Negotiation and co-wrote the negotiation-lit classic “Getting to Yes.” “They work daily, in difficult hostage negotiations. Why not apply them?”
“The country,” Ury said, “deserves better negotiations.”…
“If I heard that, I would cut it off right there,” said Spiegel, who has counseled hundreds of couples in the middle of bitter separations.
“We want to make sure that you’re heard, and so the way you’re expressing it is going to help you,” Duquette said, recalling what she’d tell a spouse in that situation. “If you’re name-calling, if you’re questioning the other person’s motive, they’re not going to hear your good ideas.”
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