In accordance with reopening guidelines, Lawrence said the shop asked all customers to place their orders at least one hour in advance.

However, many customers ignored the request and showed up without doing so. When the shop got busy, customers took their anger out on the staff, he said.

“Now I open the doors to a whole new world, with gloves and masks and we’re running around like chickens, and people are like where’s my ice cream? I’m not a trauma center, it’s ice cream!” Lawrence told WFXT.

“People have forgotten how to treat other human beings in the six or seven weeks that they’ve been confined to their homes. They have no clue how to respect other human beings.”