But there’s a proactive step Twitter could take that would be even more helpful. Experts are out of fashion these days but, if ever there were a situation where we are going to live and die by expert opinion, this is it.
Twitter could create a special coronavirus account and have it run by a team of experts who use it to spread important—and correct—information in coordination with the CDC and other responsible government agencies.
I wouldn’t presume to tell Twitter exactly how to implement this but I’m sure there are multiple ways that they could ensure that everyone on the platform saw these tweets. Perhaps it could force every account to automatically follow @COVID19Facts. Or it could make every tweet from the account into a promoted tweet that is pushed into every feed in the United States. The point is that the account would be a constantly-updated, easily accessible archive of correct information that every Twitter user would be regularly exposed to.