Respondents ranged from 18 to 77 years old, with a median age of 31. Drivers who reported working for at least one food delivery app had a median age of 30. In an effort to better understand the process of ordering and delivering meals, the company asked both groups about their “habits and pain points.”
Fifty-four percent of the drivers surveyed admitted to being tempted by the smell of a customer’s food, and about half of them actually took a bite.
“We’re sorry to report that sometimes, impulse gets the best of deliverers, and they violate their sacred duty by taking some of the food!” US Foods said in a statement.
