If you’re one of Charter’s Spectrum Internet customers, get ready to hand over more of your money if you decide to quit the service.
Charter has started alerting Internet customers via the latest monthly billing statement — way down in the fine print — that you’re essentially going to be charged for a full month’s worth of service when you cancel. That’s instead of being only charged a prorated amount.
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“Effective on or after June 23, 2019, and consistent with the Terms and Conditions of Service, Spectrum will no longer provide a pro-rata credit for services sold on a monthly basis that are canceled prior to the end of the current billing month,” the company explained on the statement to customers.
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