More than one million people will be given access to a free app which means they can consult with a “chatbot” instead of a human being.
The think tank says the public sector can become the ‘next Uber’ if it uses technology to deliver the taxpayer better value for money.
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It follows warnings from Carl Frey, co-director of the Oxford Martin programme on technology and employment at Oxford University, that the jobs of the middle classes could also soon be taken over by robots.
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