“I can’t even describe the feeling. It’s like my whole body just got numb,” Bookman told CNN affilate WABC.

But when she came back the next day to find out the exact size of her jackpot, a casino employee crushed her excitement.

“I said, ‘So what did I win? He said, ‘You didn’t win nothing,'” she told WABC.

The New York State Gaming Commission said that Bookman’s machine had malfunctioned. The machine, like all the ones in the casino, has a disclaimer stating, “Malfunctions void all pays and plays.”