During the debate, Fiorina countered that she wasn’t a failure because she doubled revenues. That’s an empty measurement. What good is doubling revenue by acquiring a huge company if you’re not making any profit from it? The goals of business are to raise profits, increase employment and add value. During Fiorina’s tenure, thanks to the Compaq deal, profits fell, employees were laid off and value plummeted. Fiorina was paid over $100 million for this accomplishment.
At the time, most industry analysts, HP shareholders, HP employees and even some HP board members resisted the Compaq deal. (Fiorina prevailed in the proxy battle, with 51.4 percent, partly thanks to ethically questionable tactics, but that’s another story.) But rather than listen to the concerns of her opponents, she ridiculed them, equating dissent with disloyalty. As we saw during the debate when she attacked me, rather than listen to or learn from critics, Fiorina disparages them. She did so regularly to platoons of her own top lieutenants and even her board of directors—until they fired her.
These facts have been documented, both with quotes from her own board members and leadership team and with raw numbers in such revered publications as Forbes, Fortune, Business Week, the New York Times, the Wall Street Journal and leading tech industry journals. I also have extensive first-hand knowledge of this situation, having spoken at length with two of Fiorina’s successors, past and present HP board members, fellow CEOs and scores of HP employees—including many of her own top lieutenants who contacted me directly, such as her head of employee relations.