1) It’s not about Bill.
People like Bill Clinton. I don’t really know why; he’s always struck me as a smarmy used car salesmen. But people actually do buy used cars from questionable characters, and the general public somehow likes Bill Clinton and wants to cut him some slack. Sometimes there’s just no accounting for these things.
But Hillary is not Bill. She can’t do that thing where he responds to a scandal with finger-wagging outrage at the unjust accusations one moment, and humble, lip-biting contrition the next, and people buy it. She seems cold and distant, and her lame attempts to laugh off the scandal as a non-issue don’t make her seem buoyantly confident. They just make her seem contemptuous and out of touch.
There are plenty of people—Democratic Party activists, mostly—who have a vested interest in making excuses for Hillary. But she doesn’t have the kind of mysterious charisma that gets her a free pass with the general public.