“I did mention [on the 911 call] how coordinated I thought the protesters’ effort was, as well as how ill-prepared both MPD and the Convention Center were in communicating together on how best to solve the problem,” she explained.
“I said that I didn’t want it to rise to where we had a confrontation or other problems – and they hung up on me,” Engdahl said, adding that she and other AFP staffers and volunteers had made at least four 911 calls from inside the convention center asking for help.
AFP’s director of Human Resources, Heather de la Riva, told TheDC she also called 911 to voice her concerns about the growing protest and was hung up on as well by the 911 operator.
“Last evening when we were in our dinner session, we actually noticed that there were protesters outside, and lined up on each corner,” de la Riva said. “We were getting ready to dismiss activists and let out for the evening. So, I did place a call to 911 just giving them a heads-up that we were going to be leaving the convention area and that there were protesters outside. I did understand that there was already a police presence, but I was hoping that they would be able to calm the situation so that we didn’t run into any altercations. And, they  hung up.”