“You feel as though Jeffrey’s soul is now looking down and saying, ‘Can’t you get my name right?'” added David Hart.

NBC NY Posted at 4:45 pm on September 13, 2011

msnbc.msn.com/id/44494256/ns/us_news-9_11_ten_years_later/?#.Tm9aBtR6KuI

Read More From NBC NY