Thompson's employment with the team officially ended in 2018, but not before he was able to install remote access software on a spare server inside the Jags' server room. This allowed him to access the computer that controlled the jumbotron remotely, and he took advantage of that during three games the following season causing the screens to malfunction repeatedly.

The Jaguars eventually found the spare server with the FBI getting involved and tracing the network information back to Thompson's home, according to prosecutors.

The FBI executed a search warrant of his residence in July 2019. Authorities seized a phone, a tablet, two laptops, and a firearm Thompson was prohibited from owning given that he is a convicted felon. ...

During the raid, the FBI found thousands of images and hundreds of videos of child sexual abuse across the multiple devices. Some of the videos and images had been produced just a month prior to authorities conducting their raid. Investigators said that some of the content produced depicted children that had been in his care and custody.