Are we truly so precious?” Dean Baquet, the executive editor of the New York Times, asked me one Wednesday evening in June 2020. I was the editorial-page editor of the Times, and we had just published an op-ed by Tom Cotton, a senator from Arkansas, that was outraging many members of the Times staff. America’s conscience had been shocked days before by images of a white police officer kneeling on the neck of a black man, George Floyd, until he died. It was a frenzied time in America, assaulted by covid-19, scalded by police barbarism. Throughout the country protesters were on the march. Substantive reform of the police, so long delayed, suddenly seemed like a real possibility, but so did violence and political backlash. In some cities rioting and looting had broken out.

It was the kind of crisis in which journalism could fulfil its highest ambitions of helping readers understand the world, in order to fix it, and in the Times’s Opinion section, which I oversaw, we were pursuing our role of presenting debate from all sides. We had published pieces arguing against the idea of relying on troops to stop the violence, and one urging abolition of the police altogether. But Cotton, an army veteran, was calling for the use of troops to protect lives and businesses from rioters. Some Times reporters and other staff were taking to what was then called Twitter, now called X, to attack the decision to publish his argument, for fear he would persuade Times readers to support his proposal and it would be enacted. The next day the Times’s union—its unit of the NewsGuild-cwa—would issue a statement calling the op-ed “a clear threat to the health and safety of the journalists we represent”.

The Times had endured many cycles of Twitter outrage for one story or opinion piece or another. It was never fun; it felt like sticking your head in a metal bucket while people were banging it with hammers. The publisher, A.G. Sulzberger, who was about two years into the job, understood why we’d published the op-ed. He had some criticisms about packaging; he said the editors should add links to other op-eds we’d published with a different view. But he’d emailed me that afternoon, saying: “I get and support the reason for including the piece,” because, he thought, Cotton’s view had the support of the White House as well as a majority of the Senate. As the clamour grew, he asked me to call Baquet, the paper’s most senior editor.