Few outlets can match the New York Times when it comes to exposing the pitfalls of forced arbitration. A 2015 investigative series documented how such clauses have become increasingly common in many kinds of contracts, leaving consumers at the mercy of an arbitration regime often predisposed against their interests. Subsequent coverage, on both the news and editorial sides, has kept a spotlight on the practice.
Perhaps the Times can extend this focus by writing about the decision by the New York Times Co. to embrace the trend. “We have updated our Terms of Service to add an arbitration clause that covers any disputes relating to our policies, your relationship with us as a subscriber, and your use of our products and service,” noted a December “update” from the Times. …
The Times arbitration clause affects those who “use” New York Times products and applications — mainly subscribers, that is.
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