Southwest Airlines has pledged all is well and a full “return to normal operations” will begin Friday, drawing to a close a week of chaos for the embattled carrier.
The problems continued ahead of the promised turnaround of fortunes into late Thursday, with about 2,500 flights canceled by the Dallas-based airline.
Southwest cancellations made up about 96 percent of all of Thursday’s domestic cancellations, UPI reports. Friday’s schedule looks much calmer – for now – with just one percent of Southwest flights nixed as of Thursday afternoon. …
Southwest has since opened a portal for requesting a refund on flights canceled between Dec. 24 and Jan. 2.
Also, travelers who experienced flight disruptions may book a new flight within 30 days of their original travel date in the same class without additional charges.
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