Hannah is a forty-something Latina with brassy auburn hair she wears in a frazzled ponytail. She’s petite, but the counter she stands behind is on a rise so she can keep an eye on things.

“Customers complain because we’re charging a lot more than we used to,” she says. “What they don’t understand is we’re getting charged a lot more when we go buy the products.”

At Gourmet Deli & General Grocery, milk is $7 per gallon right now. “I mean, everything has gone up, from eggs to milk to chicken, steak,” she says. “Oftentimes, we’re out of stock on certain items because we can’t find it. Then, if we do find it, we have to raise the price.”

Sometimes, Hannah says, customers slink away from the counter after she’s rung them up. “They order a sandwich and then actually leave the sandwich,” she says.