We also kind of felt like it was time. Because at this point, people were coming on with the masks half on, and they were super annoyed if you were telling them to pull it back up. Definitely near the end it was worse, because people were just kind of tired of wearing the masks.
But it’s never been good. People were never just compliant. A lot of my co-workers decided to stop enforcing it. They were saying, “Listen, I’m going to say it once, and if they don’t do it, I don’t care.” Because at some point, we get burnt out asking people constantly to do this one little thing.
I’ve only had to kick off three people, which before COVID would have sounded ridiculous, because you weren’t kicking people off willy-nilly. But there were instances where I had people who didn’t want to put their masks up, and we had to take them off the plane. And they went willingly. I got pretty lucky.
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