"I can’t look down, my dog can’t walk by, or I get logged out"

So after each logout, Anidi gritted her teeth and did what she had to do: Re-scan her face from three angles so she could get back to a job where she was often expected to review 70 documents an hour.

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“I want to be able to do the work and would love the money, but it’s just that strain: I can’t look left for too long, I can’t look down, my dog can’t walk by, or I get logged out,” she said. “Then the company is looking at me like I’m the one delaying!”

Facial recognition systems have become an increasingly common element of the rapid rise in work-from-home surveillance during the coronavirus pandemic. Employers argue that they offer a simple and secure way to monitor a scattered workforce.

But for Anidi and other lawyers, they serve as a dehumanizing reminder that every second of their workday is rigorously probed and analyzed: After verifying their identity, the software judges their level of attention or distraction and kicks them out of their work networks if the system thinks they’re not focused enough.

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