The new puritans: Cancel culture is trampling democratic discourse

The censoriousness, the shunning, the ritualized apologies, the public sacrifices—these are rather typical behaviors in illiberal societies with rigid cultural codes, enforced by heavy peer pressure. This is a story of moral panic, of cultural institutions policing or purifying themselves in the face of disapproving crowds. The crowds are no longer literal, as they once were in Salem, but rather online mobs, organized via Twitter, Facebook, or sometimes internal company Slack channels. After Alexi McCammond was named editor in chief of Teen Vogue, people discovered and recirculated on Instagram old anti-Asian and homophobic tweets she had written a decade earlier, while still a teenager. McCammond apologized, of course, but that wasn’t enough, and she was compelled to quit the job before starting. She’s had a softer landing than some—she was able to return to her previous work as a political reporter at Axios—but the incident reveals that no one is safe. She was a 27-year-old woman of color who had been named the “Emerging Journalist of the Year” by the National Association of Black Journalists, and yet her teenage self came back to haunt her. You would think it would be a good thing for the young readers of Teen Vogue to learn forgiveness and mercy, but for the New Puritans, there is no statute of limitations…

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Some of this is, I repeat, positive: Employees or students who feel they have been treated unfairly no longer have to flounder alone. But that comes at a cost. Anyone who accidentally creates discomfort—whether through their teaching methods, their editorial standards, their opinions, or their personality—may suddenly find themselves on the wrong side of not just a student or a colleague but an entire bureaucracy, one dedicated to weeding out people who make other people uncomfortable. And these bureaucracies are illiberal. They do not necessarily follow rules of fact-based investigation, rational argument, or due process. Instead, the formal and informal administrative bodies that judge the fate of people who have broken social codes are very much part of a swirling, emotive public conversation, one governed not by the rules of the courtroom or logic or the Enlightenment but by social-media algorithms that encourage anger and emotion, and by the economy of likes and shares that pushes people to feel—and to perform—outrage. The interaction between the angry mob and the illiberal bureaucracy engenders a thirst for blood, for sacrifices to be offered up to the pious and unforgiving gods of outrage—a story we see in other eras of history, from the Inquisition to the more recent past.

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Twitter, the president of one major cultural institution told me, “is the new public sphere.” Yet Twitter is unforgiving, it is relentless, it doesn’t check facts or provide context. Worse, like the elders of the Massachusetts Bay Colony who would not forgive Hester Prynne, the internet keeps track of past deeds, ensuring that no error, no mistake, no misspoken sentence or clumsy metaphor is ever lost. “It’s not that everybody’s famous for 15 minutes,” Tamar Gendler, the dean of the faculty of arts and sciences at Yale, told me. “It’s that everybody gets damned for 15 seconds.” And if you have the misfortune to have the worst 15 seconds of your life shared with the world, there is nothing to guarantee that anybody will weigh that single, badly worded comment against all the other things you have done in your career. Incidents “lose their nuance,” one university official told me. “So then what you get is all kinds of people with prearranged views, and they come in and use the incident to mean one thing or another.”

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