Don’t check a bag.
Avoiding checking your luggage has long been a badge of honor for frequent fliers. But now it is more than a bragging right; it may be a way to salvage a travel disaster.
Shelley Carlin and her husband were stuck at Baltimore-Washington International Marshall Airport for hours after being told that their Southwest flight had been canceled because it didn’t have a pilot.
The couple rebooked on Delta to get to Salt Lake City, but first they had to retrieve their checked luggage. Southwest couldn’t tell them where their bags were or how to get them back. Carlin said they stood in the baggage office line for hours before they spoke with someone.
Carlin had to get a supervisor involved; several more hours passed before they were able to get two of their three bags (one was inexplicably soaking wet). The last turned out to be on a flight to Salt Lake City. The next day when they landed, they were able to get the final bag.
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