Some policymakers who say new and stricter rules are needed argue that since social media platforms aren’t held accountable for content that is posted on their platforms, the companies have little incentive to properly protect users from harmful speech. The survey finds that roughly half of Americans think the prospect of lawsuits against social media firms would most likely decrease the amount of bullying or harassing content (53%) and information that is inaccurate or misleading (49%) on these platforms.
At the same time, four-in-ten Americans think that this type of action would most likely decrease the number of people who freely express their opinions on the platforms. These findings come as some argue Section 230 legal protections give too much leeway to tech firms that are not policing content fairly, allowing individual companies to make rules about what speech is and is not allowed on their platforms without being accountable for the decisions. By contrast, 19% of Americans say the number of people freely speaking their opinions would increase with the right to sue.
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