"Everybody is reopening at the same time" and that means everybody is hiring at the same time, which makes it harder to find workers, says Cheng.
On top of that, restaurant work — especially customer-facing roles like server and host — is still seen as hazardous. "Some people are still concerned about getting the virus at an in-person job," says Jed Kolko, chief economist at the jobs site Indeed.
And many Americans who worked in hospitality have simply left the industry amid the pandemic. Anecdotally, there are plenty of servers and bartenders joining training programs to get new jobs in tech or finance.
There's also a shortage of foreign workers, due to former President Donald Trump's ban on temporary foreign workers and pandemic travel restrictions. The Trump ban lapsed on March 31, but employers fear there's not enough time to fill jobs by the busy summer.
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