Manigault Newman writes condescendingly of Hicks, former Trump campaign spokesperson and White House communications director, describing her as “very nice, capable, sensitive, and out of her depth.”

Manigault Newman argues that Hicks was an infamously silent spokesperson—indeed, she never spoke publicly on the campaign trail—because she was “so painfully aware of her inadequacies.” “Hope was terrified to give statements or even entertain the idea of it. She lacked confidence because she knew she wasn’t qualified to talk about policy or the political process,” Manigault writes. “She had no insight into or understanding of what was going on.”

Manigault Newman recalls an early conversation with Hicks about encouraging turnout during one of the primaries. “She didn’t even know the basic terminology,” she writes. “I remember once talking to her about GOTV for one of the primaries. She said, ‘What’s GOTV?’”