Here are a few words that usually appear in apologies: sorry, regret, mistake and “I apologize.”

Here are a few words that don’t appear in Hillary Clinton’s statement on why she overruled the advice of her 2008 campaign chair to keep a man accused of sexual harassment on staff: sorry, regret, mistake, and “I apologize.”

For contrast, here’s the apology Clinton gave to ABC over her use of a private email server, months after the server was exposed. “As I look back at it now, even though it was allowed, I should have used two accounts. That was a mistake. I’m sorry about that. I take responsibility.”

How is she still so bad at this? Why is she still so bad at this?