Irma's the worst. Let's make our response the best

A friend who is a retired Army officer “self-deployed” to the Houston area last week, and spent a week with his boat helping rescue those impacted by Harvey. He wrote up an “after-action report” on what he observed, and when I read his insights on the technology and communications challenges he saw, it became clear to me that there is a massive opportunity to do better with Irma. …

My focus now is trying to spread the word on the lessons I’ve learned so far, in the hope that I can encourage everyone — people in Irma’s path, local governments, volunteers, grassroots organizations, FEMA, everyone — to work together and collaborate in using the vast capabilities of the technologies and people available today to make Irma not just the largest recovery effort in our history, but the most successful.