In 2013, health-care analysts at the RAND Corporation admitted that their cost-savings predictions of $81 billion a year were vastly inflated.
In 2014, RAND researchers interviewed doctors who spotlighted “important negative effects” of the EMR mandate on “their professional lives and, in some troubling ways, on patient care. They described poor EHR usability that did not match clinical workflows, time-consuming data entry, interference with face-to-face patient care, and overwhelming numbers of electronic messages and alerts.”
And the hits keep coming.
Robert Wachter, author of the recently published The Digital Doctor: Hope, Hype, and Harm at the Dawn of Medicine’s Computer Age, chronicled the damage he’s witnessed: “Physicians retiring early. Small practices bankrupted by up-front expenses or locked into ineffective systems by the prohibitive cost of switching. Hours consumed by onerous data entry unrelated to patient care. Workflow disruptions. And above all, massive intrusions on our patient relationships.”