The chain is blasting out TV ads, offering new Southern-style grub and remodeling some of its 4,300 stores with humanized touches, like boards they say will name the regional farm where their chickens came from.
Perhaps KFC’s biggest gamble: Reviving the long-dead visage of Colonel Sanders himself, “the brand’s greatest asset,” with a handful of increasingly odd “web, broadcast, social media and in-store experiences.”
“Young people all have this idea that everyone can be a star on social media. Well, the Colonel was the consummate American showman,” said Kevin Hochman, KFC’s chief marketing officer. “People see him as an old person, because we haven’t talked about him in a while. But he was the person with bling before bling was even a word.”