Christianawati was going to ring in the New Year in Singapore with her family and her brother’s family, she told a French news agency. Ten were traveling in all.
But her brother forgot to check messages from AirAsia telling them that the flight was leaving two hours before the original departure time.
“They emailed and called us on December 15 and 16 to inform us but we missed those calls,” Christianawati, who goes by one name, told Agence France-Presse.
“So we arrived at the airport to check in for the 7:30 a.m. flight but were told our flights had been rescheduled to 5:30 a.m., and we were late. Of course we were angry,” she said.
Some family members pulled up in their car just in time to see the last passengers whisk past them into the boarding lounge, The Sydney Morning Herald reported.
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