The IRS had a contract with an e-mail back-up company

The exact details of the service that Sonasoft provided to the IRS aren’t clear. But the company advertises its email archiving solution as “ideal for small and medium businesses, government agencies, school districts, nonprofit organizations using Microsoft’s Exchange Server.” And a document posted on its website describing its services says that its system “archives all email content and so reduces the risk of non-compliance with legal, regulatory and other obligations to preserve critical business content.”

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