Every large system of governance — especially a digital society — is racked by an inherent tension between rigid fairness and flexible personalization. The cloud sees all: The cold justice of every tiny infraction by a citizen, whether knowingly or inadvertent, would be as inescapable as the logic of a software program. Yet we need the humanity of motive and context. One solution is to personalize justice to the context of that particular infraction. A symmetrically surveilled world needs a robust and flexible government — and transparency — to enforce adaptable fairness.
But if today’s social media has taught us anything about ourselves as a species it is that the human impulse to share trumps the human impulse for privacy. So far, at every juncture that offers a technological choice between privacy or sharing, we’ve tilted, on average, towards more sharing, more disclosure. We shouldn’t be surprised by this bias because transparency is truly ancient. For eons humans have lived in tribes and clans where every act was open and visible and there were no secrets. We evolved with constant co-monitoring. Contrary to our modern suspicions, there wouldn’t be a backlash against a circular world where we constantly spy on each other because we lived like this for a million years, and — if truly equitable and symmetrical — it can feel comfortable.
Yet cities have “civilized” us with modern habits such as privacy. It is no coincidence that the glories of progress in the past 300 years parallel the emergence of the private self and challenges to the authority of society. Civilization is a mechanism to nudge us out of old habits. There would be no modernity without a triumphant self.
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