Healthcare.gov can't handle appeals of enrollment errors

Roughly 22,000 Americans have filed appeals with the government to try to get mistakes corrected, according to internal government data obtained by The Washington Post. They contend that the computer system for the new federal online marketplace charged them too much for health insurance, steered them into the wrong insurance program or denied them coverage entirely.

How’s that new Obamacare plan working out?
Sandhya Somashekhar and Sarah Kliff JAN 3
Six million Americans got new health insurance on Jan. 1 because of the Affordable Care Act, and we want to know how it’s going for you.
All your Affordable Care Act questions answered

We’ve compiled questions and answers around the topics discussed most, so you can browse what others have asked and get answers of your own.
Obamacare #realtalk

TUMBLR| Answers to the Internet’s questions about the Affordable Care Act.
Implementing Obamacare

LATEST UPDATES | What you need to know about the new health-care law as it begins to take effect.

For now, the appeals are sitting, untouched, inside a government computer. And an unknown number of consumers who are trying to get help through less formal means — by calling the health-care marketplace directly — are told that HealthCare.gov’s computer system is not yet allowing federal workers to go into enrollment records and change them, according to individuals inside and outside the government who are familiar with the situation.

“It is definitely frustrating and not fair,” said Addie Wilson, 27, who lives in Fairmont, W.Va., and earns $22,000 a year working with at-risk families. She said that she is paying $100 a month more than she should for her insurance and that her deductible is $4,000 too high.