We've made dramatic improvement

The new Marketplace is an opportunity for individuals without employer insurance to obtain coverage — with choice and competition that was previously unavailable. Many Americans and their families are eligible for financial assistance to make insurance even more affordable.

Yet, far too many of those who have visited HealthCare.gov have experienced problems. These problems are unacceptable.

So we’ve been working 24/7 to make improvements, and more consumers are successfully shopping online and enrolling in a health plan each week.

As a result, today’s user experience on HealthCare.gov is a dramatic improvement over where it was on Oct. 1. The site is running faster, it’s responding quicker and it can handle larger amounts of traffic.