We've made dramatic improvement

The new Marketplace is an opportunity for individuals without employer insurance to obtain coverage — with choice and competition that was previously unavailable. Many Americans and their families are eligible for financial assistance to make insurance even more affordable.

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Yet, far too many of those who have visited HealthCare.gov have experienced problems. These problems are unacceptable.

So we’ve been working 24/7 to make improvements, and more consumers are successfully shopping online and enrolling in a health plan each week.

As a result, today’s user experience on HealthCare.gov is a dramatic improvement over where it was on Oct. 1. The site is running faster, it’s responding quicker and it can handle larger amounts of traffic.

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