According to psychology studies, 20% of Americans are chronic procrastinators. At least 95% of Americans say they procrastinate regularly. Plus, to be clear, picking among multiple health insurance options is a bit more complicated than buying a new T-shirt. So if millions of Americans are waiting until the last second to enroll in Obamacare, we shouldn’t just chalk that up to the law’s failure or website problems but to inevitable human nature. The good news is, by the time most people seeking insurance get around to enrolling, whether by December 15 or February 15, the website kinks will undoubtedly have long been ironed out.
eBay wasn’t built in a day. And neither was any major government initiative. From Social Security to Medicare to the Peace Corps to the income tax, other significant government programs were initially as overrun with snafus as they were with critiques. But eventually, employers figured out how to include workers’ names and Social Security numbers in their earnings reports and the website for Medicare Part D was successfully debugged.
A few geeks locked in a room with a case of Mountain Dew will fix the Obamacare websites. But all the computer programmers and pundits and conservative nay-sayers in the land couldn’t fix the fact that, three years ago, our health care costs were skyrocketing, tens of millions of Americans lacked health insurance and 14,000 more were losing their coverage every day.
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