Lack of transparency plagued Healthcare.gov from start

Ever since the Department of Health and Human Services began building a website to help Americans access subsidized health insurance through Obamacare, the process has been shrouded in mystery.

While states building their own exchanges held regular public meetings to work through problems that arose over the course of this year, the federal system was largely a black box…

“My sense is that the biggest reason Obamacare is now in trouble is because of the top-secret way in which the administration has handled the rollout,” health care consultant Bob Laszewski wrote on his blog.

“If they had developed the computer system in a transparent way, the marketplace would have told them long ago this would not work,” Laszewski said.