Schumer to airlines: Refund bag fees
When an airline loses a passenger’s baggage, the customer shouldn’t have to pay the air carrier’s rising luggage fees, said U.S. Sen. Charles Schumer of New York.
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He said if airlines don’t start reimbursing their rising fees when passengers’ bags are lost, he’ll introduce a bill to force the issue.
The Democrat says that under a new rule airlines would only have to reimburse their baggage fees if the luggage is lost forever. That rule is scheduled to take effect in August. The fees range from $25 to $100.
Schumer insists that airlines should voluntarily refund the fees upon request to passengers when their checked bags don’t arrive when they do.
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