Remember when this happened in Pittsburgh in the second week of the ObamaCare rollout? At least this time, Kathleen Sebelius signed up more people on her visit yesterday to South Florida than she did in Pennsylvania. A whopping two people managed to get all the way through the failing website to enroll in insurance during this media event at the office of an official ACA navigator:
Sebelius, wearing green, walked through the front doors of North Shore Hospital near Miami Shores where she shook hands with hospital staff and members of the Epilepsy Foundation who are staffing the Obamacare Navigation center housed off the hospital’s lobby. There she met with the team helping South Floridians to sign-up on line or on paper.
“So she is being helpful,” asked the secretary to a couple sitting at one table of a navigator. “Absolutely,” they responded.
At a second table, the secretary met Carmen Salero who was trying to sign up online. As the secretary and Salero made small talk, CBS4′s Brian Andrews noticed the site crash on the lap top in front of them.
“The screen says I’m sorry but the system is temporarily down,” Andrews pointed out. “Uh oh,” responded the secretary. “That happens every day,” said Salerno, “it must mean a lot of people are on there trying to get coverage.”
Actually, it doesnt. It means that the front end of Healthcare.gov still can’t handle anywhere near the promised level of demand, even though the law makes enrollments mandatory. And the one failure wasn’t a fluke, either:
“It went down three times,” said Williams referring to the site, “but we’re just going to keep trying,” he added.
Here’s an honest question. Why would the White House want Sebelius to do these live media events when the website is so unstable that repeated crashes end up on the news? If this happens every day, wouldn’t it be better for Sebelius to stick around the office and run the rescue operation? After all, according to Dan Pfeiffer, that’s enough to keep Barack Obama from appearing at the 150th anniversary of the Gettysburg Address.